GRAND RAPIDS, Mich. — Workplace culture is one of the most overlooked, yet important parts of our lives. Many of us spend more time at work than we do with our families. Dr. Matthew Clark from the Clark Institute shares tips for creating a kind work environment.
What is a Culture of Kindness?
A "culture of kindness" means recognizing the humanity of a colleague and making an effort to care about how he or she is doing:
- Better listening when someone speaks to you
- Looking the person in the eyes with genuine attention.
- Simply acknowledging someone’s presence by saying “hello,” or sharing a casual smile.
- Asking someone if they are feeling better.
- Displaying thoughtfulness without expecting anything in return.
- Pitching in when someone needs a little extra help.
- Picking up coffee for a colleague or doing their dishes or cleaning out the microwave.
- Encouraging them.
Benefits of Creating a Culture of Kindness in the Workplace
According to research conducted by psychologist Jonathan Haidt, when we are polite, respectful, sensitive, or willing to make sacrifices for our colleagues, fellow employees feel more loyal and committed to themselves, each other, and the mission of the organization. Another study indicated that when colleagues attempt to act fair and respectful, members of their teams collaborate better and work more productively—together and individually.
In their book, "Leading with Kindness," authors William Baker and Michael O’Malley contend that corporate kindness positively impacts business. They identify six qualities of kind leaders—compassion, integrity, gratitude, authenticity, humility, and humor—and believe a kind management style improves employee performance and retention.
Kindness is Contagious in the Workplace
Haidt also found that employees of compassionate leaders are more likely to act in a helpful and friendly manner toward other employees, even when they had nothing to gain. Researchers Nicholas Christakis and James Fowler have also found that if you’re kind, those around you are more likely to act kindly, too.
Power of gratitude.
Expressing appreciation for one another in a public place raises the morale of our entire group, establishes a positive tone for the week and helps people feel acknowledged and valued. Starting with gratitude in any professional situation sets the intention of appreciation, which will permeate throughout your organization.
Creating a safe environment.
There is nothing more damaging than toxicity in a professional environment. It stifles new ideas and inhibits collaboration. Creating a safe work environment means decreasing negative personality exhibits and respecting others ideas--whether it's from an intern or a tenured senior team member. Leading with honesty, integrity and vulnerability to help our fellow employees feel safe.
Taking care of yourself.
Try some self-care. Nature walk. Dog. Massage. Spirituality. Eating healthy. Water. Yoga. It will positively affect your work life, yourself, and your family relations.
To contact Dr. Clark, please visit http://www.theclarkinstitute.com/.
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